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Recommended Readings

Articles | Research Publications | Books

Articles of Interest
The Baltimore Citistat Program: Performance and Accountability
Henderson, Lenneal, J., IBM Center for the Business of Government, May 2003.
Read article online (PDF, external link)

Showtime! Creating a Management Framework for Getting Results
Kamensky, John M., IBM Center for the Business of Government, Summer 2004, pp. 36-40. Read article online (PDF, external link)

Performance Leadership: 11 Better Practices That Can Ratchet Up Performance
Behn, Robert D., IBM Center for the Business of Government, Summer 2004. Read article online (PDF, external link)

Performance Management: A "Start Where You Are, Use What You Have" Guide
Wye, Christopher G., IBM Center for the Business of Government, October 2002. Read article online (PDF, external link)

Why Public Leaders Need to Create Value!
A presentation by Mark L. Weinberg, Professor of Political Science and Director, Ohio University's Voinovich Center for Leadership and Public Affairs, for the Bicentennial Colloquia. View Weinberg's presentation (PDF, 456 KB)

To Manage is to Govern
Feldman, Martha S., and Anne M. Khademian, Public Administration Review, September/October 2002, Vol. 62, no. 5, pp. 541-554.

Managing Public Sector Networked Organizations
Jackson, P.M., and L. Stainsby, Public Money and Management, Vol. 20, no. 1, pp. 11-16.

Managing Customer Value
Dodds, William B., Mid-American Journal of Business, Vol. 14, no. 1, pp. 13-21.

The Performance Value Chain: A Valuable Tool for Learning 'What Works'
Epstein, Paul D., The Bottom Line, Vol. 19, no. 1, pp. 9-14

Making Strategy: Learning by Doing
Christensen, Clayton M., Harvard Business Review Reprint 97602, November/December 1997

The Public Value Scorecard
A Rejoinder and an Alternative to "Strategic Performance Measurement and Management in Non-Profit Organizations" by Robert Kaplan.
Mark Moore, Mach 2002.
All rights reserved. By the request of the author, no part of this publication may be reproduced or transmitted in any form or by any means. View Moore's The "Public Value Scorecard" (PDF, 2.6 MB)

Evaluating Your Communication Efforts
Most organizations recognize the importance of media coverage to political management, but few have figured out how to evaluate it. In her book on Strategic Communications, Janel M. Radtke provides a short, easy-to-use format for tracking the strategic impact of communication efforts. View Radtke's Communication Evaluation Worksheet (PDF, 125 KB)

Michael Porter's Big Ideas
"The world's most famous business-school professor is fed up with CEOs who claim that the world changes too fast for their companies to have a long-term strategy. If you want to make a difference as a leaders, you've got to make time for strategy." Read the entire story…

Every Leader Tells a Story
"Forget bullet points and slide shows. The best leaders use stories to answer three simple questions: Who am I? Who are we? Where are we going? … So what's your story?" Read the entire story…

"What is Strategy?"
Porter, Michael E., Harvard Business Review (November/December 1996): 61-78.

Building Your Company's Vision
Collins, James C., and Jerry I. Porras, Harvard Business Review (September/October 1996): 65-77.

Charan, R., & Colvin, G. (1999, June 21). Why CEOs fail. Fortune, 139, 68-78.

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Research Publications
Ireland , D., & Hitt, M. (1999). Achieving and maintaining strategic competitiveness in the 21 st century: The role of strategic leadership. Academy of Management Executive, 13(1), 43-57.

Nutt, P.C. (2004). Prompting the transformation of public organizations. Public Performance and Management Review, 27(4): 9-33.

What Works: Change Through Strategy--Public Value and Performance
Weinberg, Mark L., Marsha Lewis, Hugh Sherman, and Eleni Zulia, Journal of Community Corrections, Volume 14, No. 1, Fall 2004.
Read article online (PDF, 5.23 MB)
All rights reserved. By the request of the author, no part of this publication may be reproduced or transmitted in any form or by any means.

Framing High Performance and Innovativeness in Government
Rainey, Hal G. and Jay Eungha Ryu. 2004. In the Art of Governance: Analyzing Management and Administration, edited by Patricia W. Ingraham and Laurence E. Lynn, Jr., 20-45. Washington, D.C.; Georgetown University Press.

On Creating Public Value: What Business Might Learn from Government about Strategic Management
Moore, Mark H., Khagram, Sanjeev, A Working Paper of the Corporate Social Responsibility Initiative, Harvard University, March 2004. Read article online (PDF, 2.9 MB)

"Unleashing Individual Potential: Performance Gains Through Positive Organizational Behavior and Authentic Leadership"
Gardner, William L. and John R. Schermerhorn, Jr., Organizational Dynamics, 33, (August 2004): 270-281.

The Role of Self-Regulated Strategic Leadership in Organizational Change: An Exploratory Dispositional Model
Paper presented by Amy Taylor-Bianco and John R. Schermerhorn, Jr. at the UNL Gallup Leadership Institute Summit, "Stretching Across the Academic-Practice Divide: Crossing Borders on Authentic Leadership Perspectives," University of Nebraska-Lincoln, June 10-12, 2004. View Taylor-Bianco's and Schermerhorn's paper (PDF, 201 KB)

Measuring Public Value Creation
A presentation by Marsha Lewis at the Third International Conference on Performance Management, Boston, July 16-19, 2002. Read Lewis' presentation from Boston (PDF, 102 KB)

Strategic Management in the Public Sector
Poister, Theodore H., and Gregory D. Streib, Public Productivity Review, 22, no. 3 (1999): 308-325.

Re-framing the Metaphor of the Citizen Government Relationship: A Value Perspective
Smith, Gerald E., and Carole A. Huntsman, Public Administration Review, 57, no. 4 (July/August 1997): 308-318.

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Books of Interest

Black, J.S., & Gregersen, H.B. (2002). Leading strategic change. Upper Saddle River, NJ: Financial Times Prentice Hall.

Christensen, C.M., & Raynor, M.E. (2003). The innovator's solution: Creating and sustaining successful growth. Boston: Harvard Business School .

Collins, J.C. (2001). Good to great: Why some companies make the leap... and others don't. New York: Harper Business.

Gerstner, L.V. (2002). Who says elephants can't dance? Inside IBM’s historic turnaround. New York: Harper Business.

Kaplan, R.S., & Norton, D.P. (2004). Strategy maps: Converting intangible assets into tangible outcomes . Boston: Harvard Business School.

Lencioni, P.M. (2004). Death by meeting : A leadership fable...About solving the most painful problem in business. San Francisco: Jossey-Bass.

Moore , M.H., Moore G.W. (2005). Creating public value through state arts agencies. Minneapolis, MN: Arts Midwest.

Niven, P.R. (2003). Balanced scorecard: Step by step for government and nonprofit agencies . Hoboken, NJ: John Wiley & Sons.

Patterson, K., Grenny, J., McMillan, R., Switzler, A. & Covey, S.R. (2002). Crucial Conversations: Tools for Talking When Stakes are High . New York: McGraw-Hill.

Schermerhorn, J.R., Hunt, J.G., & Osborn, R.N. (2005). Organizational Behavior (9 th ed.). New York: John Wiley & Sons.

Agendas, Alternatives, and Public Policies. Kingdon, John W. 2002. Longman, 2nd edition.

You are the Message. Ailes, Roger. 1989. Currency.

Political Savvy: Systematic Approaches to Leadership Behind the Scenes. Deluca, Joel R. 1992. EBG Publications

Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies. Niven, Paul R. 2003. John Wiley and Sons.

Competitive Advantage: Creating and Sustaining Superior Performance. Porter, Michael. 1985. The Free Press.

Creating Public Value: Strategic Management in Government. Moore, Mark H. 1995. Cambridge, Massachusetts and London, England: Harvard University Press.

The Strategy Focused Organization. Kaplan, Robert S., and David P. Norton. 2001. Boston: Harvard Business School Press.

The Innovator's Dilemma. Christensen, Clayton M. 1997. Boston: Harvard Business School Press.

The Discipline of Market Leaders. Treacy, Michael, and Fred Wiersema. 1995. Chapters 1-3. Reading, Mass.: Addison-Wesley Publishing Company.

The Balanced Scorecard. Kaplan, Robert S., and David P. Norton. 1996. Boston: Harvard Business School Press.

Built to Last: Successful Habits of Visionary Companies. Collins, James C., and Jerry I. Porras. 1995. New York: HarperBusiness.

The Fifth Discipline. Senge, Peter M. 1994. New York: Currency/Doubleday.

The Soul of a New Machine. Kidder, Tracy. 2000. Back Bay Books.

Buck Up, Suck Up ... And Come Back When You Foul Up. Carville, James and Paul Begala, 2002. New York: Simon and Schuster.

Organizing for Social Change, A Manual for Activists in the 1990s. Bobo, Kim and Jackie Kendall and Steve Max, 1996. Second Ed. Santa Ana, Calif.: Seven Locks Press.

Strategic Communications for Nonprofit Organizations. Radtke, Janel M. 1998. John Wiley & Sons.

Positioning: The Battle for Your Mind. Ries, Al, and Jack Trout. 2000. McGraw-Hill.

The New Positioning: The Latest on the World's #1 Business Strategy. Trout, Jack. 1997. McGraw-Hill.

Habits of the Heart: Individualism and Commitment in American Life. Bellah, Rodbert, ed. 1996. University of California Press.

Bobos in Paradise: The New Upper Class and How They Got There. Brooks, David. 2001. New York: Touchstone Books.

By Invitation Only: How the Media Limit Political Debate. Croteau, David, and William Hoynes. 1994. Monroe, Maine: Common Courage Press.

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